Live support helps you increase you sales and increase your customer confidence on your services.Real time live support chat with your customers will give your company a great boost. Admin can add unlimited department and operators for each department. Visitor to the site can chat with the operator on real time. Operator can handle any number of client at a time. Setup is also very easy, code to add to each page can be obtain from admin panel. Al

• License: Demo
• Language: English
• Release: 2007-04-15
• Size: 2 B
• Cost: 59.00 $

Website chat and monitoring solution for online support enabling proactive chat invitation, push pages, call transfer, canned answers, chat session logs, SSL encrypted chats, visitor's geo location, referrer and more. Browser-based and Windows operator client. Fully customizable chat window to fit your website design. No plug-ins or software installation required on customer's side. Easy to setup, easy to use. Fully functional 10-day free trial.

• License: Shareware
• Language: English
• Release: 2006-10-26
• Size: 4 Mb
• Cost: 15.00 $

Chat4Support enables you to live chat with website visitors, monitor site traffic, and analyze website visitors activities,including their search engine and keyword usage. It can help find out hot prospects visiting your website and chat with them in real-time. Visitors to your website simply click a Chat4Support button and are connected with one of your representatives. The knowledge base allows you to send prepared solution instantly.

• License: Freeware
• Language: English
• Release: 2007-01-28
• Size: 2 Mb
• Cost: Free

This is very powerful ticket support system, it has knowledge base, faq and lots more. Admin can set tech people for the support and set the limitation for them, Please can post support request and get the notification from email. User can also upload files for the tech support and can post unlimited request and get unlimited support. Searching is also available. Site is design in advance ms sql programming taking in mind for the fast access and

• License: Demo
• Language: English
• Release: 2007-04-15
• Size: 2 B
• Cost: 159.00 $

The DonationTree Shopper allows you to receive rebates when you shop online via supported merchants. The rebates can be allocated to 529 College Savings, Plans, schools of your choice, charities of your choice, or donated to other websites of your choice. When a user visits a supported merchant the DonationTree Shopper allows the user to select whether they would like to receive the rebate or continue without receiving the rebate.

• License: Freeware
• Language: English
• Release: 2003-01-01
• Size: 426 Kb
• Cost: Free

Support your customers as well as the leading brand but for a fraction of the cost. You customers join a central queue simply by visiting your website. Your technicians then join sessions as they like (no simultaneous limit). Connected technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth. Licensed at a one-off cost of $199 per concurrently active support session.

• License: Freeware
• Language: English
• Release: 2006-11-12
• Size: 14 Mb
• Cost: 199.00 $

Website Popularity is a powerful and easy to use utility that instantly generates reports showing the number of indexed pages your site has on major search engines including Google, Yahoo, MSN, and more. You also get instant access to your Page Rank on Alexa, Yahoo and Google plus your ranking on all of the important directories like DMOZ and Google Groups plus your popularity on Del.icio.us, Digg.com and Reddit. Download a free trial copy now.

• License: Shareware
• Language: English, French, German, Romanian, Spanish
• Release: 2007-12-18
• Size: 2 Mb
• Cost: 47.00 $

The ATAF-Support program is a FREE online web database application that can handle online support request. ATAF-support run on IIS 4.0/5.0 server or a Linux server with Chilli ASP installed The ATAF-Support has 4 forms * A support form where the user can raise a support request * A reply form where the help desk can answer support questions * A view form where the users can read the answer * A Knowledgebase search form

• License: Freeware
• Language: English
• Release: 2002-12-01
• Size: 49 Kb
• Cost: Free

Razordesk is the tool you need to manage your business IT support requirement. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. 10U Starter Edition is ideal for Small Business/SOHO. Easy to install and includes free 14 day installation support.

• License: Commercial
• Language: English
• Release: 2006-10-23
• Size: 10 Mb
• Cost: 175.00 $

Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.

• License: Demo
• Language: English
• Release: 2002-07-17
• Size: 437 Kb
• Cost: 49.00 $

ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.

• License: Demo
• Language: English, German, Spanish
• Release: 2006-11-20
• Size: 15 Mb
• Cost: 630.00 $

WatchDog4.Biz is a free website availability monitoring and performance monitoring tool. It is a solution that helps you to get a true picture of availability and performance of your websites. Using WatchDog4.Biz you can always be aware whether your online business is down or up and estimate the efficiency of your web hosting. Uptime statistics reports, charts and diagrams built by the application provide detailed information on these points.

• License: Freeware
• Language: English, Russian
• Release: 2008-04-24
• Size: 5 Mb
• Cost: Free

SightMax is a live chat software program providing live website monitoring, live help and live support to visitors for sales and customer service. SightMax has a host of exciting built-in features, these include: Instant Messaging between operators, Operator Chat Transfer, Multiple Chat Queues (ex. Sales and Support), Chat Conferencing and Operator 'Coaching', Operator Initiated Chat, Secure Chats, Canned Responses, Co-Browse and more...

• License: Demo
• Language: English
• Release: 2005-11-28
• Size: 35 Mb
• Cost: 299.00 $

reduce support and service costs. Whether you are a small business, or a Fortune 500 company, Velaro has the live support product, experience, and reliability you need to be successful. Velaro consistently maintains 99.98% or better uptime. We are the most reliable live help provider on the market, guaranteed.

• License: Shareware
• Language: English
• Release: 2007-08-01
• Size: 6 Mb
• Cost: 19.95 $

Easily build a professional Flash Website presence without coding. Blueframe Web is a unique technology which gives you 30 website and PocketPC Flash templates, plus an easy-to-use WYSIWYG authoring software. No complicated programming languages or software to learn. Easily change images, change color, text, and music files, or record a voiceover plus much more. You can also easily create PayPal e-commerce links. Resellers licensing available

• License: Shareware
• Language: English
• Release: 2006-07-06
• Size: 5 Mb
• Cost: 29.95 $

Your complete online solution. Package includes Blueframe Website editor, 6mths Hosting, Email, Domain Name plus much more. Easily build a professional Flash Website presence without coding. Blueframe Web is a unique technology which gives you 30 website and PocketPC Flash templates, plus an easy-to-use WYSIWYG authoring software. No complicated programming languages or software to learn. Easily change images, change color, text, and music files.

• License: Shareware
• Language: English
• Release: 2006-07-06
• Size: 5 Mb
• Cost: 69.95 $

The Website Downloader program is conveniently designed to download Internet websites exactly the way you want them, including or excluding any parts you need or don't need (such as directory, domain and file names, types of files, their size or any other properties).

• License: Shareware
• Language: English
• Release: 2007-02-15
• Size: 840 Kb
• Cost: 49.95 $

- Enable/Disable the Arabic keyboard using Control + Shift - Is not affected if you have other non arabic keyboard on the computer installed. - Doesn't install system files - Arabic Unicode enabled, used for chat and search - Arabic Wordpad, to write Arabic unicode Documents - Save/open Arabic Unicode files. - Save As Arabic HTML files - Virtual Keyboard to show the Arabic keyboard, and when you click on shift, it shows the

• License: Shareware
• Language: English, Arabic, ChineseSimplified, ChineseTraditional, French, German, Italian, Japanese, Russian, Spanish
• Release: 2006-10-28
• Size: 3 Mb
• Cost: 15.00 $

Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text modules are automatically suggested or can be chosing from a menu structure directly in Outlook. No external clipboard utilities or clipboard extenders required.

• License: Freeware
• Language: German, English
• Release: 2007-11-27
• Size: 258 Kb
• Cost: Free

MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC applet rounds out the application and can be great to carry your data into meetings, on plane trips..

• License: Demo
• Language: English
• Release: 2006-03-31
• Size: 8 Mb
• Cost: 349.00 $